Wednesday, May 23, 2007

Why it's a 3 step process

I was asked earlier today why we do a 3 step process when we do an inventory at AAble Home Services. We want to make sure that your inventory is thorough and well documented so that, in the case of a claim, you are confident and secure in knowing that what you had will be available for replacement.

What are the 3 steps?

1. We do a video inventory of the exterior and interior to set context and to be sure everything is included. We take a 360 degree pan shot of the upper half and then a second pan of the lower half of every room.

2. We return to each room and take digital photos of each item of importance.

3. Finally, we return to each room once more and write pertinent details about items and scan any receipts or documents you feel should be part of the inventory.

Why not just do all the steps in each room together?

We have found that taking the above approach gives our clients the chance to identify items that they hadn't considered before. For example, during an inventory a few weeks back, I did the video capture and took the photos, then the client remembered some keepsakes in a drawer of the entertainment center. Now, we didn't have them on video nor pictures, but after documenting the other items, I took pictures of the collectible Christmas ornaments and documented them. If I had simply finished the 3 steps on the first go, those ornaments would have gone undocumented.

Now you know why we do a 3 step process.

Brad

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